This Privacy Policy explains what personal information aaajiji collects from players in the Philippines, how we use and protect it, and what rights you have over your own data. We are committed to keeping your information secure and being transparent about how it is handled across our mobile sports betting and casino-style entertainment platform.
When you register an account on aaajiji, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant gaming experiencein the Philippines. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos, which is required to process deposits and withdrawals securely. When you use our platform, we automatically collect technical data including your device type, operating system, IP address, browser type, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall mobile experience for Filipino players. We may also collect information you provide when you contact our support team, respond to surveys, or participate in promotions available on the Promotion page. All data collection is carried out in accordance with the Philippine Data Privacy Act of 2012 and applicable regulations.
The personal information we collect is used primarily to operate and maintain your aaajiji account, process your bets and financial transactions, and verify your eligibility to use the platform in the Philippines. We use your identity and financial data to comply with our obligations under Philippine anti-money laundering regulations and responsible gaming requirements, which may include periodic account reviews and verification checks. Technical and behavioural data is used to personalise your experience on the platform, improve our mobile app and website performance, and ensure that the games and sports markets you see are relevant to your preferences. We may use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or this Privacy Policy — these communications are service-related and cannot be opted out of while your account is active. Where you have given explicit consent, we may also send you promotional communications about new offers, sports events, and platform features; you can withdraw this consent at any time through your account settings. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
aaajiji does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted third-party service providers who assist us in operating the platform, including payment processors, identity verification services, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the purposes we specify. In cases where we are legally required to do so, we will disclose your personal information to Philippine regulatory authorities, law enforcement agencies, or courts of competent jurisdiction, including in connection with investigations into fraud, money laundering, or other illegal activity. If aaajiji undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We may also share anonymised, aggregated data with analytics partners for the purpose of understanding platform usage trends — this data cannot be used to identify you individually. Any third party that receives your data is required to maintain appropriate security standards consistent with Philippine data privacy law.
We retain your personal information for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records, identity verification documents, and account history are typically retained for a minimum of five years following account closure, in line with anti-money laundering record-keeping requirements applicable in the Philippines. Technical logs and session data are retained for shorter periods, generally between 90 days and 12 months, depending on the type of data and its purpose. If you request the deletion of your account, we will remove or anonymise your personal data to the extent permitted by law, but we are required to retain certain records for compliance purposes even after your account is closed. You may request information about the specific retention periods applicable to your data by contacting our support team. We review our data retention practices periodically to ensure they remain proportionate and compliant with applicable regulations.
As a data subject under the Philippine Data Privacy Act of 2012, you have a number of rights in relation to the personal information we hold about you. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or incomplete information in your account. You also have the right to object to the processing of your personal data in certain circumstances, the right to erasure or blocking of data that is no longer necessary or has been processed unlawfully, and the right to data portability where technically feasible. To exercise any of these rights, please contact our support team with your request and we will respond within the timeframe required by Philippine law. Please note that some requests may be subject to identity verification before we can process them, to ensure that your data is not disclosed to an unauthorised party. If you believe your data privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.
aaajiji uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and analyse how players interact with our mobile site and app. Essential cookies are required for the platform to function correctly and cannot be disabled — these include session cookies that keep you logged in and security cookies that help protect your account. We also use analytical cookies to understand how Filipino players navigate the platform, which pages are most visited, and where technical issues may occur; this data is used in aggregate form and does not identify you individually. You can manage your cookie preferences through your browser settings, though disabling non-essential cookies may affect certain features of the platform. We do not use third-party advertising cookies or tracking pixels that share your data with external advertising networks. Our cookie practices are reviewed regularly to ensure they remain consistent with Philippine data privacy requirements and evolving best practices.
We implement a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include industry-standard encryption for data in transit and at rest, multi-factor authentication options for account access, regular security audits and vulnerability assessments, and strict access controls that limit which staff members can view sensitive player data. Our platform infrastructure is hosted on secure servers with continuous monitoring for suspicious activity, and we maintain incident response procedures to address any data security events promptly. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your aaajiji account and to keep your login credentials confidential. If you suspect that your account has been compromised, please contact our support team immediately so we can take appropriate action to secure your account and investigate the incident.
aaajiji reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes, we will notify registered players through the platform or by email, and the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically so that you are always aware of how your personal information is being handled. Continued use of the platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. If you have questions about this policy or about how your data is used, please visit our FAQ page or contact our support team directly for assistance.
Quick answers to what Filipino players most often ask about data privacy on aaajiji.
Our support team is here to help Filipino players understand their data rights and how aaajiji keeps their information safe. You can also explore our FAQ for quick answers.